Natural-language programming Wikipedia This is then combined with deep learning technology to execute the routing. These smart assistants, such as Siri or Alexa, use voice recognition to understand our everyday queries, they then use natural language generation (a subfield of NLP) to answer these queries. Through NLP, computers don’t just understand meaning, they also understand […]
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Chatbots: The Future of Healthcare In addition to the concern of accuracy and validity, addressing clinical utility and effectiveness of improving patients’ quality of life is just as important. With the increased use of diagnostic chatbots, the risk of overconfidence and overtreatment may cause more harm than benefit [99]. There is still clear potential for […]
How Automated Customer Service Works +Why You Need It For example, when you have an overwhelming number of queries, customer support reps can forget to respond to some or misplace customer details. Conversely, when you use an automated customer service system, customers receive answers to their queries promptly and accordingly. Automated customer service helps customer […]
What is natural language processing NLP? Definition, examples, techniques and applications For example, NLP can convert spoken words—either in the form of a recording or live dictation—into subtitles on a TV show or a transcript from a Zoom or Microsoft Teams meeting. Yet while these systems are increasingly accurate and valuable, they continue to generate […]